Technical Services

The department of Technical Services is responsible for technology infrastructure and technical support for the University of Portland. We are committed to providing a high performing, reliable and secure computing environment. We manage the following service areas: A/V & Media, Accounts & Network Access, Communication and Calendaring, Information Security, Infrastructure and Support Services. The University Help Desk and Media Services fall under this directorate.  The Technical Services team is comprised of dedicated technical professionals ready to meet your technology needs with the highest level of customer service. 

Photo of Michelle Sunderland

Michelle Sunderland Director of Technical Services

We deliver the following key services to staff, faculty and students: 

  • Accounts and Password Management 
  • Audio, Video, & Web Conferencing 
  • Audio & Video  Capture, Editing and Duplication
  • A/V Equipment Reservations 
  • A/V Systems Design & Consulting 
  • A/V Technical Support & Repairs 
  • Backup Services 
  • Database Administration 
  • Data Center Operations 
  • Desktop Support 
  • Email & Calendaring 
  • Hosting Services & Administration 
  • Information Security 
  • Meeting & Event Support 
  • Network Management 
  • Printing 
  • Remote Access Services 
  • Server Administration 
  • Storage Management 
  • Technical Procurement 
  • Technical Support via the University Help Desk 
  • Telecom Services 
  • Wired and Wifi Network Access


University of Portland
5000 N. Willamette Blvd.,
Portland, Oregon 97203-5798